Shipping Information

• All in stock items are shipped the same day the order is received if the order is received before 2:00 pm eastern standard time.
• All orders will be shipped as selected by customers, however on some occasions if a problem occurs alternative shipping methods may be necessary.
• If you pay for your order by check, shipment will not take place until your check clears our bank. This usually takes 10 days.
• We ship to the address given by customers. The customer is responsible for any error in shipping addresses.
• Please note that we are unable to ship to prisons or correctional institutions.
• Due to the lack of cooperation between foreign governments postal systems we are unable to provide tracking information on International shipments.

Return Information

• You may return an item for refund or replacement within 10 days if the product is found to be defective.
• Under no circumstances will any returns be accepted for refund if returned after 30 days of order date.
• Computer software, videos, CDs, cassettes, DVDs or other media found to be defective or damaged may only be returned for replacement only. No refunds on this type of media.
• Shipping charges are non-refundable.
• All returns must be accompanied by the original invoice.
• When you return an item, please indicate the reason for the return.
• We recommend that you ship your return back to us by a traceable method (such as UPS or some other traceable method). If you do not have a tracking number and your package is lost, we can not issue a credit.
• All exchanges are charged a re-shipping charge.
• If an item is returned for other than defective product reasons, a 15% fee will be accessed to cover Credit Card sale and refund charges.
• Email mh@ministryhelps.com for a Return Authorization Number. You will not receive a credit for the product returned unless you have been issued a Return Authorization Number. The RA# must be written on the outside of all boxes returned.

Ministry Helps Products

Ministry Helps
Returns Dept.
746 Vern Cora Road
Laurens, SC 29360

Return of Dake and Larkin Products

Any defective products under warranty are to be returned to the manufacturer after the 10 day return policy as allowed by this site. If you have a defective product from Dake Publishing or Clarence Larkin simply enclose a note describing the defect and a copy of your sales receipt, insure the package and return to the proper address below:

Dake Products

Dake Publishing
Returns Dept.
764 Martins Chapel Rd.
Lawrenceville, GA 30046

Larkin Products

Rev. Clarence Larkin Estate
Returns Dept.
2641 Mt. Carmel Avenue
Glenside, Pennsylvania 19038